Toronto Central Intake — shelter referrals

About this service

Organization

City of Toronto

Service type

Shelter and overnight support

Address

No public street address

Opening hours

●Open now by published hours

Monday (today)	24 hours
Tuesday	24 hours
Wednesday	24 hours
Thursday	24 hours
Friday	24 hours
Saturday	24 hours
Sunday	24 hours

Times shown in America/TorontoThese hours are confirmed until Nov 14, 2026.

As written by the source

Telephone service operates 24 hours a day, seven days a week.

Phone

• 416-338-4766
• 877-338-3398

Website

• toronto.ca (opens in a new tab)

Services provided

City-operated, 24/7 telephone service: referrals to emergency shelter and other overnight accommodation, and information about other homelessness services. You can also call 311. No bed availability is published here. (As written by the source)

Eligibility

People experiencing homelessness seeking emergency shelter or overnight accommodation. (As written by the source)

Walk-in or referral

Not confirmedThe way to access this service is not confirmed. Ask before travelling.

Accessibility

Wheelchair access not confirmed

Languages

Not confirmed

Pet policy

Not confirmed

Directions

Not confirmed

Information source

City of Toronto — Central Intake (opens in a new tab)Checked against City of Toronto

What the source says about this information

• Official City page: Central Intake is a City-operated, 24/7 telephone service for referrals to emergency shelter and other overnight accommodation (416-338-4766, 1-877-338-3398 or 311).

Last verified

Official data · Nov 8, 2026checked against the official source

Hours and intake reports do not guarantee a place, eligibility or admission.